Frequently Asked Questions

Ordering & Products

What products do you offer?

We specialize in personalized apparel including holiday shirts and custom 3D door hanger signs for your home. Each item can be customized to make it uniquely yours.

How are your T-Shirts printed?

We use DTF (Direct‑to‑Film) printing, a modern method that creates vibrant, long‑lasting designs. The artwork is printed onto a special film, coated with adhesive powder, and then heat‑pressed onto the garment.

Why I use DTF

  • Bright, detailed colors that look great on any fabric
  • Soft feel that doesn’t crack or peel easily
  • Durable prints that hold up wash after wash
  • Works on all fabric types, including cotton, polyester, and blends

Care Tips:  To keep your shirt looking its best, wash inside out on cold and tumble dry low.

How do I place an order?

Browse our products, select your preferred design and customization options, add to cart, and proceed to checkout. You'll receive an order confirmation email once your purchase is complete.

Can I customize my order?

Yes! Most of our products offer personalization options. Look for customization fields on the product page where you can add names, dates, or special messages.

Shipping & Delivery

How long will it take to receive my order?

Production time varies by product, typically 3-5 business days, plus shipping time. You'll receive tracking information once your order ships.

Do you ship internationally?

Currently, we primarily ship within the United States. Please contact us for international shipping inquiries.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. Use this number to monitor your delivery status.

Returns & Exchanges

What is your return policy?

Due to the personalized nature of our products, we cannot accept returns on customized items unless there is a defect or error on our part. Please review your customization carefully before ordering.

What if my item arrives damaged or incorrect?

We're committed to your satisfaction. If your item arrives damaged or doesn't match your order, please contact us within 7 days with photos, and we'll make it right.

Contact & Support

How can I contact customer service?

You can reach us through our contact form or email. We typically respond within 24-48 hours during business days.

Can I cancel or modify my order?

Please contact us immediately if you need to cancel or modify your order. Once production begins, changes may not be possible.